Product: Evine Customer Care Clear all filters (25 of 25 reviews match)
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I requested for a waiver of return cost since I called in early for the cancellation . The customer associate said I had to put it in writing at the back office f the return label and that management will determine if they could waive it. No wonder Evine is falling...
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1.6
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Evine Customer Care
#1119177
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Company is SO unprofessional in their customer approach.First of all trying to get off hold to speak with a live body is virtually impossible. My complaint- I purchased an item for $ 326.00 on 9/6/17 and received it on 9/14. On 10/21/17 I see the same item is now at...
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1.0
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Evine Customer Care
I didn't like
  • Staff - unfair credit policy
#1119147
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I have been using shop NBC/ all the other names/ Evine for many years. I have had a few issues with them but nothing like this! I from time to time buy something on time ie payments and then get tired of messing with the payments and pay in full. Well let me tell you...
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Evine Customer Care
#1115968
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Evine - No help in resolving my account, which is paid in full.

#1150890
1.0
Details
The worst company i ever had to deal with fir $7.48 which was paid back in August of 2017, they want let you talk to anyone to try and resolve it i have had it, i going to filed charges against them. Horrible you have loss a good customer CATHERINE KENDRICK
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Evine Customer Care Review

#993056
1.6
Details
Placed order for 900 dollar tv on value pay and they cancelled it within hours saying they ran a credit report and that since they disclose ur applying for credit they can do a pull? Umm didn't apply for credit . It's called a easy pay lol Maybe a good thing Walmart has it cheaper and new model Annoyed right now
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Evine Customer Care Review

#920875
2.1
Details
I closed out this account because of constant auto delivery problems and shoddy luggage products. Now months later, my bank account app alerted me to a new charge, which customer service says is too late yo cancel on an email account I closed ar least a year ago. Customer Service agent Kevin in their sole Kentucky office could have cared less. Evine sucks.
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Evine Customer Care Review

#919025
Their host sre great but they have the nadtiest customer service reps i have ever dealt with. They tske no responsibility for company mistake and blantantly show they dont care.
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Needless to say, THE ONLY TIME MY ACCOUNT WAS NOT RECOGNIZED was trying to cancel my auto delivery order. I refuse to buy anything else from EVINE . It just isn't worth the frustration. There is only one brand I purchase from EVINE...Ill pay a bit more and go directly...
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2.5
Product
Evine Customer Care
I didn't like
  • Lack of help
  • Ability to cancel auto delivery orders
  • Customer service
#1100853
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It doesn't take a genius to figure the answer to that question. Anyway I guess their customer service/shipping department couldn't have possibly made a mistake and sent the wrong size ring. I am unhappy that I will NEVER shop at Evine again because I really like some...
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1.0
Product
Evine Customer Care
I didn't like
  • Customer service
#1099423
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Our Return Policy If any item received from Evine does not meet your expectations, you may return or exchange the item within 30 days of when you receive the item. All of Reps, i clydi g a Supervisir and finaly Dianna, Executive Resolution interpede the policy to mean...
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2.4
Product
Evine Customer Care
#1075564
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I have been purchasing from Evine a little over a year, using their Value Pay plan. Rencently, they accused me of disputing two of my payments, which never happened. My credit card company confirmed this, and I never received an explanation of Evines motives regarding...
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1.0
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Evine Customer Care
#1071746
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Evine sent me my order, I was unhappy and returned the item. it looked like a cheap shower curtain so I returned it, but was told by Evine that the crooks never received it. They demanded I pay full price for the nasty ***. I did just to keep it off my credit report....
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1.0
Camby, Indiana
Product
Evine Customer Care
I didn't like
  • Poor
#944560
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Bridget is the devil wears EVINE...this fly by night TV seller is in town to get your money and give you poor quality ***. Shame on Invicta, Waterford Crystal and Versace to sell there goods through EVINE...Target would be a better option...won't buy these brands since...
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1.0
Product
Evine Customer Care
I didn't like
  • Shipped skincare product not sealed
#925488
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Evine were jerks about the problem saying to me it was my fault and problem. They could have cared less about losing another customer. Very disappointed!!! The guy I talked to had the worst attitude from the get go and couldn't wait to hear something to put the blame...
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Evine Customer Care
#922407
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