Evine
Reviews and Complaints
Valupay is not "consumer friendly "option
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased 5 items on 10/10.
Preferred solution: Deliver product or service ordered
HORRIBLE COMPANY
- Staff - unfair credit policy
Preferred solution: CREDIT
Scammers
i had to file a complaint with BBB and urge anyone having problems that Evine refuses to solve that involves scams to do the same...it is not worth the heart ache to try to keep calling over and over and over...this company should be stopped and put out of business!
Collagenesis defective bottle / Evine does nothing!!
- Customer service-worst experience ever
Preferred solution: replace my product
Worst TV SHOPPING NETWORK AND CUSTOMER SERVICE
My experience with this company was very bad, they refused t
Horrible experience with Evine.com
I forgot to mention in my review that my referred payment method for online shopping is PayPal, which I have used previously for purchases from Evine. However, when I spoke with the order rep, he LIED and said that Evine does not accept PayPal, stating that must be mistaken about using PayPal in the past.
He insisted that I must provide a "valid" payment method. Because it was nearly 4 a.m. and I was tired and frustrated at not being able to cancel my order, I relented and provided a credit card number. Now, reviewing my emails, I see a confirmation email from PayPal for the Evine order I want to cancel.
Re the product, I've also contacted the manufacturer/vendor directly and explained to them Evine's refusal to cancel because the order is allegedly with the vendor (not Evine). I requested that this vendor honor the cancellation policy (since Evine apparently refuses) and not ship the order at all. Still awaiting response. A short time ago, I received from Evine an email stating, gee, sorry that you had difficulties.
The email further stated that they requested cancellation but... they'll keep me apprised of shipping info. (In other words, the did nothing and I'm stuck with the item.) There was no offer to accept the item for return, no offer of free return shipping to compensate for all the trouble I've been subjected to.
In response, I sent email inquiring about free return shipping. No word from Evine about this, not even an automated response!
Preferred solution: Full refund
Ordering problem
Warranty on watches is bogus.
Preferred solution: Full refund
Lousy customer service!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Company. And Customer Service
Can't get the $321.52 they owe me in overcharges!
They will give false info to sell that junk
Integrity questioned
- Customer service
Preferred solution: Full refund
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Another reference:
If you purchase from Belk, Express, Macy's, or any other major Department Store, you can return or exchange for free. No additional charges.
EVINE COMPANY ARE SCAMMING CUSTOMERS AND THEIR EMPLOYEES ARE INVOLVED. I wonder what kind of kickback they receive????
No need to speak to a Supervisor, they are unable to think and can't process anything. Just Liars!
I will post this information on all social media.